Privacy Statement and Terms of Use

In accordance with Canadian law, Bill C-6, approved on April 13, 2008, True Comfort applies the 10 principles set out in the Personal Information Protection and Electronic Documents Act (PIPEDA). For more information on your rights and responsibilities regarding this law, please consult the following website:

The information collected includes first and last names, company name, address, telephone number, fax number, e-mail, websites, banking institution with contact(s), type of business, incorporation date, suppliers, etc.

This information is used to ensure proper function of the ordering process and efficient delivery of our product(s) and service(s).

The information collected is transferred into the company network, which can be seen by all employees. However, only the accounting department has authorized access to change retailer information in the network.

True Comfort always offers retailers/prospects/clients the option of no longer receiving these communications. if that is their wish.

Consent is given when the credit application is signed (filed by True Comfort for proof of signature in its Accounting Department) in the case of new retailers. However, in the case of already existing retailers, consent to receive marketing materials is obtained either online (for Internet mailings) or by telephone/mail for the postal mailing list (the Marketing Department is responsible for following up consents).

To ensure effective communication about events, promotional offers, promotional materials, catalogues, press releases, advertisements and other forms of marketing. - At True Comfort, client information is protected as follows:

Clients may at any time request a copy of the True Comfort privacy and data protection policy. It is available on the True Comfort website ( as well as on all websites associated with True Comfort and can also be sent by all True Comfort employees. All retailers are informed of the privacy and data protection policy on the credit application form.

All prospects/consumers/users are informed of the True Comfort privacy and data protection policy, which is accessible on its websites and through a link inserted in all email messages. sent by it. - If you have questions or comments about the privacy and data protection policy, feel free to contact our privacy officer.

Pierre Guay | | 1-877-800-8783 ext. 320


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