True Comfort offers a warranty against manufacturing defects of up to 25 years.

To initiate a claim, the warranty holder must notify TRUE COMFORT within thirty (30) days of the discovery of the alleged defect, either by mail at:

Customer Service
2400 De La Province St.
Longueuil, QC Canada J4G 1G1

or by email at: client@truecomfortsystems.com

The notice of claim must include a proof of purchase of the product and the materials used in the project, the production number, where applicable, and proof that the product was installed in accordance with the installation instructions (photographs are preferred).

For full details, see the warranty text here.


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